{"id":22,"date":"2026-10-01T03:26:35","date_gmt":"2026-10-01T03:26:35","guid":{"rendered":"https:\/\/puppybyte.in\/?page_id=22"},"modified":"2026-10-01T03:26:37","modified_gmt":"2026-10-01T03:26:37","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/puppybyte.in\/?page_id=22","title":{"rendered":"Warranty Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22\" class=\"elementor elementor-22\">\n\t\t\t\t<div class=\"elementor-element elementor-element-939d47e e-con-boxed e-flex e-con e-parent\" data-id=\"939d47e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d51651b elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"d51651b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Policy<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef051c0 elementor-widget elementor-widget-heading\" data-id=\"ef051c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">WARRANTY POLICY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-187adfc elementor-widget elementor-widget-heading\" data-id=\"187adfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">1 year on every PuppyByte printer and scanner.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca34e59 e-con-boxed e-flex e-con e-parent\" data-id=\"ca34e59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fb49b9 pb-prose elementor-widget elementor-widget-text-editor\" data-id=\"5fb49b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>Warranty period<\/h3><p>All PuppyByte printers and barcode scanners come with a 1-year warranty from the date of purchase.<\/p><h3>What is covered<\/h3><ul><li>Manufacturing defects in the printer or scanner<\/li><li>Faults in the mainboard, motor, sensors, power adapter and electronic parts during normal use<\/li><\/ul><h3>What is NOT covered<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d80502 e-con-full e-flex e-con e-child\" data-id=\"8d80502\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8f9f5a elementor-widget elementor-widget-heading\" data-id=\"f8f9f5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Important: Print head damage and head lining are NOT covered under warranty.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8c4cd5 pb-prose elementor-widget elementor-widget-text-editor\" data-id=\"d8c4cd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Print head damage<\/strong> of any kind, including scratches, burns or broken dots<\/li><li><strong>Head lining<\/strong>: white lines, black lines or blank streaks on printed labels or receipts caused by the print head, for any reason<\/li><li><strong>Damaged products<\/strong>: drops, cracks, broken parts, liquid damage, or any other physical damage<\/li><li><strong>Burnt products<\/strong>: burn marks or burnt parts, including a burnt mainboard, power adapter, motor or cable<\/li><li>Damage caused by low-quality or non-recommended label rolls, ribbons or paper<\/li><li>Damage from wrong power supply, voltage fluctuation or electrical surges<\/li><li>Products opened, repaired or modified by anyone other than PuppyByte<\/li><li>Consumables: labels, receipt rolls, ribbons, batteries (after normal wear)<\/li><li>Normal wear and tear<\/li><\/ul><h3>How to claim warranty<\/h3><ol><li>Contact us on WhatsApp at +91 98247 77778 or email puppybyteprinter@gmail.com.<\/li><li>Share your invoice or order ID, the model name, and a photo or video of the problem.<\/li><li>Our team will try to solve the problem remotely within 24 hours.<\/li><li>If the product needs repair, we will share the address to send it to.<\/li><li>We will repair or replace the faulty part. If a replacement is needed and the model is not available, we will provide an equal or better model.<\/li><\/ol><h3>Proof of purchase<\/h3><p>A valid invoice is required for every warranty claim.<\/p><p><strong>Jurisdiction:<\/strong> All disputes are subject to the jurisdiction of courts in Surat, Gujarat.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Policy WARRANTY POLICY 1 year on every PuppyByte printer and scanner. Warranty period All PuppyByte printers and barcode scanners come with a 1-year warranty from the date of purchase. What is covered Manufacturing defects in the printer or scanner Faults in the mainboard, motor, sensors, power adapter and electronic parts during normal use What is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-22","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/puppybyte.in\/index.php?rest_route=\/wp\/v2\/pages\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puppybyte.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/puppybyte.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/puppybyte.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/puppybyte.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=22"}],"version-history":[{"count":3,"href":"https:\/\/puppybyte.in\/index.php?rest_route=\/wp\/v2\/pages\/22\/revisions"}],"predecessor-version":[{"id":47,"href":"https:\/\/puppybyte.in\/index.php?rest_route=\/wp\/v2\/pages\/22\/revisions\/47"}],"wp:attachment":[{"href":"https:\/\/puppybyte.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}